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How to use Korea immigration hotline 1345
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What 1345 can help with, when to call, and what to prepare before asking an immigration question.
1345 is Korea’s immigration contact center for visa, stay, registration, and immigration office questions. Before calling, write down your visa type, ARC or passport status, appointment date, and the exact question. For urgent safety or medical emergencies, call 119 instead. For tourism interpretation or travel help, 1330 may be more suitable. Immigration rules can change, so treat this as a routing guide and confirm the final answer with 1345 or Hi Korea.
Key points
- Use 1345 for immigration and stay-status questions.
- Prepare your visa type and exact situation before calling.
- Use 119 for emergencies and 1330 for travel interpretation.
Checklist
- Write your question in one sentence.
- Have your ARC or passport nearby.
- Ask whether you need an appointment, document, or deadline.
Warnings
- Do not rely on social posts for visa decisions.
- Rules and office practices can change.
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